Stop Paying for Emergency HVAC Repairs— Prevent Them

Each quarterly visit includes deep chemical coil cleaning of indoor and outdoor units, refrigerant pressure checks and leak detection (gas top-up at cost if required), compressor amp draw testing, capacitor testing, thermal imaging to identify hot spots, condensate drain clearing with algaecide treatment, filter replacement (filters included in contract price), and a written service report with photographic documentation. Priority emergency response with a 4-hour callout is included for the duration of the contract.

Emergency HVAC repairs cost 3–5× more than the same work done during a scheduled service visit. Dirty coils reduce efficiency by 40–60%, adding directly to your electricity bill. A 10-year-old unmaintained unit typically operates at 50% of its original efficiency. Quarterly servicing catches failing capacitors, refrigerant leaks, and blocked drains before they cause compressor failure—the most expensive repair at N$8,000–N$25,000 per unit. Most commercial clients find the contract pays for itself within 18–24 months through electricity savings alone.

Contract clients receive priority emergency response with a 4-hour callout target in Windhoek's major commercial zones (Prosperita, Northern Industrial, CBD). For Walvis Bay and Swakopmund clients, we target same-day response. Emergency labour is billed separately, but contract clients receive discounted emergency labour rates and reduced callout fees compared to non-contract customers.

Yes. Our bi-annual residential plan covers 1–4 units with two service visits per year. Each visit includes coil cleaning, refrigerant level check, electrical safety inspection, filter cleaning or replacement, and condensate drain clearing. Residential clients also receive priority scheduling for any call-backs needed between services. This plan suits Windhoek homeowners and coastal residents in Walvis Bay who want to prevent the accelerated salt-air corrosion that affects coastal units.

For commercial contracts with 5+ units, we can typically schedule the first visit within 7–14 days of contract signing. For residential bi-annual plans, the first visit is usually within 3–5 business days. We work around your operational hours—early morning or weekend slots are available for retail and hospitality clients who cannot afford downtime during trading hours.